Who is the initial token issuance for?

The initial token issuance is only for new students who do not yet have a token. This is usually only the case immediately after the account is created. Everyone else already has a token and must use it to log in to the 2FA portal in order to manage tokens or create additional ones.

Can I also issue a TAN token?

Yes, you can still have a TAN token issued, but as of fall 2026 it will probably only be usable as a backup token to log in to the 2FA portal. We therefore recommend using an APP token.

What is two-factor authentication (2FA)?

Two-factor authentication (2FA) is an additional security measure that protects you from unauthorized access to your accounts. In addition to your password, you need a second factor, e.g. a token or a confirmation code from an app.

Why is 2FA important?

Without 2FA, an attacker who knows your password can easily access your personal data. With 2FA, this is much more difficult because a second factor is required, which an attacker cannot easily obtain.

What types of tokens are there?

There are different types of tokens for 2FA: APP token (authenticator app), TAN token (paper list) and YubiKey. We recommend using an APP token because it is more modern and secure.

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Output of the initial token (student)

Here, students who do not yet have a token can roll out an initial token for themselves.

Note: If you already have an APP token or TAN token, you cannot roll out another token here. Please use your existing token for authentication. For more information, please visit: https://www.uni-marburg.de/de/hrz/dienste/2fa/erstellung_app-token

FAQ: Initial Token Issuance

Who is the initial token issuance for?

The initial token issuance is only for new students who do not yet have a token. This is usually only the case immediately after the account is created. Everyone else already has a token and must use it to log in to the 2FA portal in order to manage tokens or create additional ones.
Can I also issue a TAN token?

Yes, you can still have a TAN token issued, but as of fall 2026 it will probably only be usable as a backup token to log in to the 2FA portal. We therefore recommend using an APP token.
What is two-factor authentication (2FA)?

Two-factor authentication (2FA) is an additional security measure that protects you from unauthorized access to your accounts. In addition to your password, you need a second factor, e.g. a token or a confirmation code from an app.
Why is 2FA important?

Without 2FA, an attacker who knows your password can easily access your personal data. With 2FA, this is much more difficult because a second factor is required, which an attacker cannot easily obtain.
What types of tokens are there?

There are different types of tokens for 2FA: APP token (authenticator app), TAN token (paper list) and YubiKey. We recommend using an APP token because it is more modern and secure.

Important information

Privacy: By using the chat, you consent to your input being processed to answer your questions. Your chat is not linked to your user account.

Security: Please do not enter personal data (for example, your name or date of birth) or access credentials (for example, passwords or tokens) in the chat window.

AI notice: Answers are generated automatically based on our knowledge base and are provided for general information only. They may be inaccurate or incomplete and do not replace binding information or individual advice from the IT service desk.

Further information is available in our privacy policy addendum.

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Output of the initial token (student)

FAQ: Initial Token Issuance

Inhalt ausklappen Inhalt einklappen Who is the initial token issuance for?

Inhalt ausklappen Inhalt einklappen Can I also issue a TAN token?

Inhalt ausklappen Inhalt einklappen What is two-factor authentication (2FA)?

Inhalt ausklappen Inhalt einklappen Why is 2FA important?

Inhalt ausklappen Inhalt einklappen What types of tokens are there?